{"id":41204,"date":"2021-04-26T00:00:00","date_gmt":"2021-04-26T00:00:00","guid":{"rendered":"https:\/\/app-mbe-blog-prd.azurewebsites.net\/?p=41204"},"modified":"2026-01-22T14:48:55","modified_gmt":"2026-01-22T14:48:55","slug":"iso-26000-le-b-a-ba-de-la-responsabilite-societale","status":"publish","type":"post","link":"https:\/\/www.manutan.be\/blog\/fr-be\/iso-26000-le-b-a-ba-de-la-responsabilite-societale\/","title":{"rendered":"ISO 26000 : le b.a.-ba de la responsabilit\u00e9 soci\u00e9tale"},"content":{"rendered":"
\n

**L\u2019ISO 26000 est une norme internationale d\u2019application volontaire qui partage les lignes directrices relatives \u00e0 la responsabilit\u00e9 soci\u00e9tale des organisations.**<\/p>\n

Dans ce dossier, vous d\u00e9couvrirez\u00a0:<\/p>\n

* La d\u00e9finition de la norme ISO 26000
\n* Les 7 questions centrales de la norme ISO 26000
\n* Les b\u00e9n\u00e9fices de la norme ISO 26000<\/p>\n<\/div>\n

\n \"\"
\n <\/figure>\n
\n

La d\u00e9finition de la norme ISO 26000<\/b><\/h2>\n

Publi\u00e9e en novembre 2010, la norme ISO 26000 repr\u00e9sente le premier v\u00e9ritable standard international en mati\u00e8re de responsabilit\u00e9 soci\u00e9tale. Elle concr\u00e9tise cinq ann\u00e9es de n\u00e9gociations et repr\u00e9sente un consensus entre de nombreuses parties prenantes, \u00e0 travers le monde entier.<\/p>\n

Ce document de r\u00e9f\u00e9rence vise \u00e0 aider les organisations, du secteur public comme du secteur priv\u00e9, de toute taille et localisation, \u00e0 traduire les principes de la responsabilit\u00e9 soci\u00e9tale en acte concret.<\/b>\u00a0Parce qu\u2019elle repr\u00e9sente des lignes directrices \u2013 et non des exigences \u2013 cette norme n\u2019est pas destin\u00e9e \u00e0 des fins de certification (a contrario<\/i>\u00a0des normes de syst\u00e8me de management tels que l\u2019ISO 14001 et\/ou l\u2019ISO 9001 qui font l\u2019objet de certifications et peuvent venir compl\u00e9ter cette d\u00e9marche).<\/p>\n

L\u2019ISO 26000 d\u00e9crit les principes et th\u00e8mes que recouvrent la responsabilit\u00e9 soci\u00e9tale, en respectant les textes fondateurs \u00e0 l\u2019\u00e9chelle internationale (D\u00e9claration Universelle des Droits de l\u2019Homme, conventions de l\u2019Organisation Internationale du Travail, etc.). Elle permet notamment de clarifier la notion de responsabilit\u00e9 soci\u00e9tale, qu\u2019elle d\u00e9finit comme suit :\u00a0\u00ab c\u2019est la responsabilit\u00e9 d\u2019une organisation vis-\u00e0-vis des impacts de ses d\u00e9cisions et de ses activit\u00e9s sur la soci\u00e9t\u00e9 et sur l\u2019environnement se traduisant par un comportement \u00e9thique et transparent \u00bb<\/i>.<\/p>\n

Les 7 questions centrales de la norme ISO 26000<\/b><\/h2>\n

Dans l\u2019article 6, l\u2019ISO 26000 invite les organisations \u00e0 structurer leur d\u00e9marche autour de sept questions centrales interd\u00e9pendantes et relatives \u00e0 la responsabilit\u00e9 soci\u00e9tale. Cela leur permet d\u2019identifier les domaines d\u2019actions pertinents sur lesquels s\u2019appuyer pour fixer leurs priorit\u00e9s et mettre en place leurs actions.<\/p>\n

Chaque question centrale se d\u00e9cline en divers domaines d\u2019actions :<\/p>\n

    \n
  • \n

    Gouvernance de l\u2019organisation<\/b>\u00a0<\/p>\n<\/li>\n

  • \n

    Droits de l\u2019Homme<\/b>\u00a0: devoir de vigilance, pr\u00e9vention de la complicit\u00e9, discrimination, droits civils, etc.<\/p>\n<\/li>\n

  • \n

    Relations et conditions de travail<\/b>\u00a0: protection sociale, dialogue social, sant\u00e9 et s\u00e9curit\u00e9 au travail, etc.<\/p>\n<\/li>\n

  • \n

    L\u2019environnement<\/b>\u00a0: pr\u00e9vention de la pollution, utilisation durable des ressources, protection de l\u2019environnement et de la biodiversit\u00e9, etc.<\/p>\n<\/li>\n

  • \n

    Loyaut\u00e9 des pratiques<\/b>\u00a0: lutte contre la corruption, concurrence loyale, respect des droits de propri\u00e9t\u00e9, etc.<\/p>\n<\/li>\n

  • \n

    Questions relatives aux consommateurs<\/b>\u00a0: protection de leur sant\u00e9 et de leur s\u00e9curit\u00e9, protection de leurs donn\u00e9es et de leur vie priv\u00e9e, \u00e9ducation et sensibilisation, etc.<\/p>\n<\/li>\n

  • \n

    Communaut\u00e9s et d\u00e9veloppement local<\/b>\u00a0: implication aupr\u00e8s des communaut\u00e9s, cr\u00e9ation d\u2019emplois et d\u00e9veloppement des comp\u00e9tences, investissement dans la soci\u00e9t\u00e9, etc.<\/p>\n<\/li>\n<\/ul>\n

    Les b\u00e9n\u00e9fices de la norme ISO 26000<\/b><\/h2>\n

    Comme le rappelle, d\u00e8s son introduction, le document officiel :\u00a0\u00ab\u00a0L\u2019engagement d\u2019une organisation pour le bien-\u00eatre de la soci\u00e9t\u00e9 et pour l\u2019environnement est devenu une composante critique de la mesure de ses performances globales et de sa capacit\u00e9 \u00e0 continuer \u00e0 fonctionner de mani\u00e8re efficace.\u00a0\u00bb<\/i><\/p>\n

    \u00c0 travers la mise en \u0153uvre de la norme ISO 26000, les organisations peuvent notamment avoir un impact positif sur leur r\u00e9putation, leurs avantages concurrentiels, l\u2019attraction et la r\u00e9tention des talents mais aussi des clients, leurs relations aupr\u00e8s des diff\u00e9rentes parties prenantes (investisseurs, pouvoirs publics, fournisseurs ou encore m\u00e9dias), etc.<\/p>\n

    Sans aucun doute, renforcer sa responsabilit\u00e9 soci\u00e9tale en appliquant la norme ISO 26000 repr\u00e9sente un v\u00e9ritable investissement en faveur de la performance globale de son organisation.<\/b><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

    **L\u2019ISO 26000 est une norme internationale d\u2019application volontaire qui partage les lignes directrices relatives \u00e0 la responsabilit\u00e9 soci\u00e9tale des organisations.** Dans ce dossier, vous d\u00e9couvrirez\u00a0: * La d\u00e9finition de la norme ISO 26000 * Les 7 questions centrales de la norme ISO 26000 * Les b\u00e9n\u00e9fices de la norme ISO 26000 La d\u00e9finition de la norme ISO 26000 Publi\u00e9e en...<\/p>\n","protected":false},"author":2,"featured_media":26198,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[157],"tags":[3027,3029],"class_list":["post-41204","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-durabilite-lieu-travail","tag-iso-26000-fr-be","tag-responsabilite-sociale-de-enteprises-fr-be"],"aioseo_notices":[],"yoast_head":"\nISO 26000 : le b.a.-ba de la responsabilit\u00e9 soci\u00e9tale - 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